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「The night staff guy was very rude after me explaining to him that Expedia made me pay to separate times one to book and one the day before when I got there he told me that’s not true they don’t even do that. He had a very nasty attitude and the bathroom reeked of piss and flies was crazy」

「Amazing breakfast, clean rooms and very friendly/helpful staff.」

「The front staff said not including breakfast though I had offered breakfast via expedia. She also required me to pay for staying fee unless I had finished my payment via expedia. 」

「This place is awesome」

「I truly love this place. I cannot stay anywhere else in VB.」

「Someone came into my room, replaced my towels, made my bed but supposedly my room wasn’t to be serviced. Manager said it might be it was an “add on” but front desk staff told me they always do towels on third day. My daughter had her pillow there with pink tie dye pottery barn pillowcase. They took off her pillowcase and replaced with a white one! I let them know immediately but they said it was a mistake and probably in laundry. Well they never found it. My bed was obviously made and new towels...

「Every thing was great, people at reception and the clean team were very professional. Hotel is very clean. The view was great. The AC fan was loud sometime.」

「Decent enough」

「OK. I really liked the omelette person screaming people’s names when their omelette was ready. It was ridiculous. They need to devise a better system.」

「Mattresses were uncomfortable even tho Bed linens were very nice. Our bathroom needed a deep cleaning in corners and edges where surfaces meet. We were out of hand soap by the first full day and it wasn't refilled. Knob from balcony door fell off in my hand. Lady at the front desk at checkout was rude and seemed annoyed that I tried to interact to verify my room charges and never offered an invoice. Also IHG tries to punish guests for booking with a third party and refuses to add the stay to...

「I really liked the location and the building itself everything was clean it just could really use some updating. Great access to the ocean and restaurants. It is just a little worn out.」

「Enjoyed my time there, will definitely return.」

「The hotel’s location was excellent and close to the beach, but unfortunately that was the only positive part of my stay. The room was not clean, and there was even a bag of trash from a previous guest left in the corner. I had to take it out myself and leave it outside the door, where it remained for the rest of my stay. The amenities were poor quality, the bed made noise, and the bedsheets did not feel clean. The office area was also dirty, and the staff were rude. Would not recommend this...

「Room was decent, grounds around the parking lot was messy, trash, some one left clothing scattered in the parking lot, and someone threw a pile of " chicken wings" to the seagulls which started a very loud annoying squabble between the gulls early Thursday morning of our stay. Staff was awesome, answered my questions and complaint re: no TV service. Problem was fixed in timely manner. I would recommend booking a stay.」

「Love it here very clean」

「I was very disappointed with my recent stay. The hotel completely ran out of bath towels because they only received half of their linen delivery. My family and I had to dry off with beach towels after showering, which is simply unacceptable for a Hilton property. While the front desk did credit my valet parking, I don’t believe that adequately addressed the inconvenience. At a minimum, I feel a 50% refund or a complimentary future stay would have been a more appropriate resolution. I have always...