「Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that.
Also...
「Lovely first impression of the hotel and pub/restaurant. Very clean everywhere. Great room and facilities. Fab service from Aaron who worked very hard for the whole of our first day of stay there. Would definitely return! 」
「This was a very nice place to stay. I enjoyed the closed in patio area and the breakfast was very delicious. The rooms were neat and the area was safe and quiet.」
「It's such a lovely spot and the room was spacious, super clean and with a view out to the lovely surrounding area. The bed was also very comfy and the pillow too, and this from someone who is princess and the pea with her pillows! I also got a really great rate for my one night stay.」