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"Staffs are really nice! We would definitely go back !"

"Nice, clean. Great room ans and staff "

"Staff handled storing our luggage easily. Check in was smooth. Breakfast choices were very good and the breakfast staff were very attentive. Excellent accommodations and location. "

"Everything was perfect. They even have different types of shampoo at the lobby for you to try. However, the ones in the room are already good enough. My dry hair became so soft and manageable. The staff were excellent - helpful and patient. True Japanese hospitality and service. There is free coffee and tea at the lobby with a small area for guests to relax and read newspapers too. Loved its proximity to the train station, especially if you are travelling a lot. "

"Nice resort in the mountain, with exterior onsen. "

"We stayed in the Double Room, Non Smoking (15 sqm). The room is compact but efficient, with a small bath tub in the bathroom and a humidifier that you fill with your own water before switching on. Free hot drinks are available at the lobby throughout the day. Check in was smooth and straightforward, and the hotel already had our Expedia reservations ready. As with most Japanese hotels, copies of our passports were taken at registration. Coin laundry facilities are available at the lobby, along with vending machines for drinks and beer. The washer costs Y200 for a 31 minute cycle, detergent is Y30, and the dryer is Y100 for every 10 minutes. The location is excellent. The hotel sits just across the road from Toyama Station and is also beside a Family Mart, making it very convenient for quick snacks and essentials. A shopping mall with multiple food options is within short walking distance. Luggage delivery via Ta-Q-Bin was easy to arrange. Each bag requires its own slip, and the process was handled efficiently by the hotel."

"All the front female staffs were curtious EXCEPT one male front desk staff was rude. He was there on 11/18/25 at 10:40 AM local time. Our one bedroom suite was clean and spacious. Breakfast had both western and japanese food. Room temperature can be lowered to comfortable cool setting, very comfortable stay."

"everything was fantastic!! great place, friendly staff very relaxing"

"The hotel is situated conveniently next to a mall with great food and shopping. We only stayed a night - would have loved to stay a couple more nights to enjoy Toyama. "