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"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"Very good "

"Breakfast was superb on New Year’s Day. "

"Very nice hotel in walking distance from the train station. Good breakfast buffet. Terrific staff."

"The gentleman who check us in was very helpful and friendly and provided such good service! "

"とても綺麗で快適な宿でした！ サプライズを計画していましたが、スタッフの方が快く協力してくれて、さらに花束をサービスで用意して下さるなどホスピタリティに感動しました！ ありがとうございました！"

"We stayed at Prominence near the start of spring. During this time, many shops, restaurants, and cafés were either closed for the season, closed early, or had limited seating. Many bar-style eateries were also not very welcoming to families with children. In hindsight, it might have been better to stay in the Happo-One area, as it was the only ski resort still open for the remainder of the spring season. That said, the accommodation itself was beautifully modern and spacious. The kitchen was...

"A great apartment with stunning view, friendly and helpful staff, good location. "