Find Hotel with a Concierge in Tokorozawa

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Clean , good service and great location

Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.

Far away from everything

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

The best partsv were the breakfast buffet, the restaurant options and the proximity to transportation.

Friendly staff.

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Hotel staff was great and very accommodating..

Amazing stay our family enjoy this hotel very much.

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Great place to stay when visiting Tokyo

The Peninsula Tokyo lives up to the Penisula's reputation as a premier hotel. The staff is incredible and our trip was capped off with a last minute dinner reservation the concierge was able to get us at one of Tokyo's Michelin two star restaurants.

Easy check in. Great service. Clean.