Book a Texas Resort

"Loved our stay! Drink coupons dinner and an amazing breakfast but the two rooftop hot tubs and swimming pool on the 23rd floor were such a bonus!"

"Convenient and clean"

"Very clean, nice hotel staff also very helping and friendly, nice and "

"The rooms were fairly dingy and not all in the best repair"

"Upon checkin the gentleman at the front was not friendly or welcoming. Seemed robotic in his verbiage and a welcoming environment. Did not explain where elevators were and we had to look which direction to go. When going to the bar upon opening bartender did not acknowledge us or anyone waiting. The seating where the tables were there was a couple sitting there and the lights were not turned on (bar/restaraunt was already open) of which the wife had to come up and ask if they were open and bar tender said yes, but did not explain it was not like an actual restraunt where a server would come to your table that you had to order food at the bar. Very limit choices. Once we were done Jerome did not thank us or anything that had left. The lifting in the rooms is dim and not well lit. We were extremely disappointed in this hotel and not worth the money. We will not return to this hotel in the future. "

"We have stayed at the Menger 4 times now and have never been disappointed. The location is perfect and the history is amazing. We will be back again and again."

"Things were not in working order. We needed Wi-Fi to work while there and the signal too weak. The staff just said sorry. The tub jacuzzi didn’t work. The tv in bedroom didn’t have a remote. The staff tried another remote but nothing worked. Couch and carpet were so stained (in the presidential suite I might add) that we had to keep shoes on and sit on a blanket. Would not stay there again. "

"Quiet. Good location. Nice Staff. Clean and comfortable."

"I was in Dallas for the weekend celebrating my birthday and the experience at this hotel from the beginning was absolutely horrible!!! When I arrived at the hotel and checked into my room, it was extremely hot. The bathroom was dirty and the view, well there’s really no view. The room was not how it appeared online. I called the front desk staff and expressed my concerns. One of the female receptionist was rude and unprofessional. When I asked her name she said, “the letter A and the letter J. She was very snappy and showed lack of empathy for my concerns. The money I spent was not worth my stay. I check in at 4pm and by 4:06pm, I was asking for a refund so I can find another hotel. Expedia called the hotel directly and they refused to refund me. I asked to speak with the manager and went down to the front desk and here we are 2 1/2 weeks later, still no call from the manager. I would never patronize this business again. I pride myself of great customer service because I know what I give to others, Besides, anywhere my money is spent, I deserve to be respected and treated with care. I prayed and tried to make the best of it until I heard from the manager which I’m still waiting. Please consider before booking or you’ll probably end up very dissatisfied like me. "