ヒューストンの四つ星ホテル

「All of the above, actually. But in addition, I had left a personal item in the room after checkout. And the staff found and agreed to return it to me. I'm very appreciative of this "above and beyond" customer care. Thank you!! 」

「A table was not installed in the room. so, I could not use PC. I asked the front desk to bring a table at 3 pm. However, at 9 pm there was not a table in the room. I called again the front desk. Then someone brought a table. The towel in the bath was not replaced the next day.」

「フロントの方が明るく優しかったです。」

「I like it」

「立地がよく便利。サービスも良い。」

「スタッフがとても親切」

「cleaning was so sophisticated. circumstances at lobby was good.」

「Comfortable」

「Staff was friendly and welcoming. Room and hotel were clean, beautifully decorated for the holidays. Bed was super comfortable. Would definitely stay again.」

「Stunning views of downtown very well kept building. It is brand new to Houston, which is a great option. Highly recommend for a staycation.」

「Smooth check-in with a warm welcome by the reception. Enjoyed exercise every morning at the gym on the 2nd floor. 」

「good」