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"Lovely place to stay with incredible food. It does rain a lot in Hakone but it is nice to just stay at the resort in a downpour. The staff was so helpful and the food was superb. Would highly recommend this. "

"Amazing food, clean, friendly staff, private onsen"

"Truly an amazing hotel with lovely views and a great staff. Great restaurant, excellent rooms, beautiful town."

"Amazing stay! All the staff were very kind and helpful. We got the double with the bigger bathtub on the balcony. The room was very clean and spacious. There's beautiful garden in the bottom floor which was perfect for a night stroll after dinner. The kaiseki dinner was good. The breakfast buffet was amazing. There's also a shuttle that takes you to hook station. "

"Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites. "

"The property was very conveniently located in Hakone and very close to train station. The room was very large even compared to room in the US. The staff were friendly. "

"The property was very clean. Close to the premium outlet and walking distance from the bus/train station. The staff were very friendly and helpful. "

"Excellent amenities such as the footbath, fireplace, reading area, childrens games, snacks and drinks. It was a very safe and welcoming environment."

" Very beautiful. Great staff. "