Sunshine Vacations from ￥250,153

Good customer service.

Loved our stay here and waking up to the view of the mountains was unreal. The property is beautifully kitted out, exceptionally clean, and we had a perfectly great nights sleep. Would highly recommend! Only shame was we weren’t notified about the sauna times so we missed this.

We received a warm welcome ahead of our check-in time. Inside and outside were beautiful and clean. We enjoyed the spacious room as well as the hot tub and both saunas. Our room was turned over nicely each morning and any requests we had were answered positively. It was a short walking distance to the downtown strip which we enjoyed each day we were in Banff.

My room was located on the first floor in the corner with 2 giant generators running all night. There was no view and the air conditioning wasn’t working. When we called the front desk no one picked up. When I walked over to inquire they said so sorry nothing we can do. The location in the town was fantastic. It appeared that the main building (where we were not) looked clean and well kept.

Decent enough property but very overpriced