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"Best hotel stay ive had in banff"

"Glad you had a great stay! "

"Place was great, easy walks all over Banff, even to some of the trails. Clean, courteous staff, and the grotto hot tub is awesome!"

"Everything was fine. Staff were excellent. Only minor thing was the shower head was not great. Needs more water pressure or a new shower head. "

"The person that checked us in tried to sell us a ticket up the gondola even though the visibility was terrible. It felt like they were working on commission. The room was nice, but it is an aging facility. The toilet required a handle jiggle to stop it running. The TV didn't work. Pizza boxes and cleaning supplies were left in the hallway. One of the staircases had a broken light on the floor."

"Perfect location for a great ski trip 4 mountains minutes away !! "

"It was a great space for a family of 4 for five nights! Front desk staff were all super nice and helpful too :) "

"The suite that we were in was a bit tired but it was clean and the staff at the resort were very welcoming and always helpful."