Find all hotels by Hotel Monterey Group in Suma Ward from ￥12,672

"Great facilities, right near USJ. Customer service was so good, everyone was so polite, friendly and helpful. The breakfast was absolutely amazing, loved our stay. "

"Amazing staff. Amazing room"

"people are nice"

"very clean"

"Very cozy and clean "

"Great hotel and convenient to Universal Japan. "

"This was a perfect choice for our stay in Osaka for 10 days back in July. Beautifully decorated and grand lobby with upscale decor and facilities. The room was spotless, with very nice AC and housekeeping service. Generous toiletries and replenishments of drinks each day. They even provided pain relief patches for foot and shoulder for free. The hot spring in the hotel was wonderful. Awesome restaurants especially the Japanese styled buffet breakfast and dinner. Customer service was superb, on point and responsive. We attended the World Expo Osaka-Kansai, and the hotel provided very detailed guidance and recommendations about the visit. There was actually a shuttle bus (for a minimal fee) from the hotel directly to the Expo. The hotel rep also gave us excellent advice as to where and how to explore Kyoto and Osaka, and where to park our rental car. Overall this was a dream come true trip and a 5 star quality hotel. We will be back! "

"The apartment was clean and the building is well kept. It’s close to a station so it was easy to get to where we wanted to go. It’s about a 20 minute leisurely walk from Universal City Walk so there is access to all styles of restaurants. If you want more local flavor, hop on the train and get to one of the other local neighborhoods and enjoy the local dining there. There is a Family Mart just down the street for quick and easy conbi food. We did have a problem with the door lock sticking one time but the staff were quick to respond when contacted via phone. AC worked well in the high heat and the beds were firm but comfortable. I would stay here again. "

"We went to Japan and stayed here because it was next to the Universal Studios place in Japan. I'm so glad we stayed here. Everyone was friendly and being next to the park made this trip very enjoyable. The rooms were clean and had nothing bad to report. No news is good news and everyone was very kind. "