Kobe Plaza Hotel West, near Meriken Park, offers dry cleaning, a restaurant, and 24/7 front desk service. Guests enjoy in-room WiFi and praise the helpful staff.
Located in Kobe City Centre, a neighborhood in Kobe, Kobe Plaza Hotel West is in a shopping district and near a metro station. Kobe Anpanman Children's Museum & Mall and Port of Kobe are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Meriken Park and Mount Rokko. Check out an event or a game at Kobe Green Arena, and consider making time for Kobe Animal Kingdom, a top attraction not to be missed. Visit our Kobe travel guide
Located close to Kobe Tower and Kobe Anpanman Children's Museum & Mall, Kobe Plaza Hotel West provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
Cooked-to-order breakfast (surcharge), smoke-free premises, and a vending machine
A 24-hour front desk and an elevator
Guest reviews say great things about the helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
Bidets, shower/tub combinations, and free toiletries
Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 for adults and JPY 1,320 for children
A restaurant
Family friendly
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Refrigerator
More
Air conditioning
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately JPY 1320 for adults and JPY 1320 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kobe Plaza Hotel West Kobe
Kobe Plaza Hotel West Hotel
Kobe Plaza Hotel West Hotel Kobe
Frequently asked questions
Is Kobe Plaza Hotel West pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kobe Plaza Hotel West?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Kobe Plaza Hotel West on Mar 15, 2026 start from ¥6,607, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Kobe Plaza Hotel West?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.
What time is check-out at Kobe Plaza Hotel West?
Check-out is at 11:00 AM.
Where is Kobe Plaza Hotel West located?
Located in Kobe City Centre, this hotel is within a 15-minute walk of Meriken Park and Kobe Tower. Kobe Anpanman Children's Museum & Mall and Port of Kobe are also within 2 mi (3 km). Minatomotomachi Station and Motomachi Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Kobe Plaza Hotel West Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed at Kobe Plaza Hotel West and overall it was a very pleasant experience. The hotel has its excellent location right on Motomachi shopping street, just a short walk from Motomachi Station and close to restaurants, shops, Chinatown and other attractions — making it ideal for sightseeing and exploring Kobe on foot.The beds are not small at all.
The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy.
My stay was perfect best hotel experience I’ve ever hard thank you so much. I will come back on my next visit! 🙇 Julia at the front desk was very sweet and helpful. Thank you to all the staff.
Great hotel located in the Motomachidori arcade, only a few minutes walk to
Motomachi station and harbour town.
The staff were very accomodating and were very proficient in other languages, even using slang terms from my country
Great hotel! The staff were so lovely and the room was clean. The hotel was even giving out free popscicles because of the summer heat. Close to shopping and food and trains. 11/10 would stay again
Amazing property 5 min walk from station, plenty dining and shopping options on the doorstep. Staff super friendly and helpful would definitely recommend
Very central location to shopping, restaurants and transit.
The lobby area is welcoming, as are the staff. In the room, the high touch surfaces were overall clean, but there were cobwebs and dust on unused surfaces. Also the room is very small. Minimal amenities (ie a coffee pot, but no coffee or bottled water).
I thought I paid for the breakfast 🤔. Staff behind the desk were so, so ,so professional. Plenty of places to eat. The hotel is in one of those covered streets. Convenience 7/11 a few shops away & the metro a 3 minute walk. Would definitely stay here again & recommend it 100%. Rooms not huge, but we know that about Japan. But as usual, spotlessly clean.
The staff here are so kind, so helpful and accommodating. So much respect for how they treat their guests.
The room was very nice, very modern looking and in a really good area.
I would 100% stay here again and would recommend you to do the same!
The hotel was very clean, and the room is small but cozy and sleek and perfect for a short stay. The location is convenient and walking distance to the Kobe Tower and various sightseeing sports.
Great location on shopping arcade - but still a quiet location. Room was good (2 beds). Short walk (with luggage) from train station (Motomachi). Staff were excellent.
Good location - located on Motomachi shopping street and 4 mins from Nankinmachi. Room was on the smaller side as it was a single room but clean, bed was comfortable. Staff very friendly. If you decide to pay for their breakfast option, it comes with the choice of 3 set menus (at least 5-6 dishes). Would definitely stay here again.
I stayed in a single room which was compact but the perfect size for me. It was well kept, clean, etc. The location is perfect; right in Motomachi and a short walk to a few major attractions. Even though the hotel is in Motomachi, it was still pretty quiet. I tried to add 2 more nights, but the hotel was fully booked. The staff were helpful with my check-in and helping me figure out the additional nights (even though it didn’t work out).
The property was conveniently in a shopping/outlet street. When leaving the hotel you will have access to a variety of food, shops, and general shops like Daiso and Matusmoto Pharmacy. The subway is about a 5-10 minute walk away depending on which line you want to take. The hotel also offers a multi-purpose washer/dryer with lockable machines. No need to buy detergent as the machine dispenses it for you and performs drying as well at no extra charge. The staff was very kind, informative on local shops, and flexible when I experienced delays in my arrival date. I would highly recommend this location for flexible access to Osaka and Kyoto for day trips.