Find Cheap Hotels in Southwest Houston, TX

"The staff was very friendly and helpful. "

"Only issue was the food we ordered they did not get correct nor did they give us the drinks ordered "

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"

"Yes"

"Cool atmosphere "

"Very close to the Galleria. Ok area. No issues "

"Myself and kids got our key, went to our room, and upon opening our room, a LIVE ROACH was crawling on the door. I went to the front desk and told them what I saw and showed them the video too -- didn't seem very concerned. Gave me a different room on the opposite side of the hall. I checked that room, and there were gnats on the counter, then I found 2 DEAD ROACHES!! I couldn't subject myself and my family to this, so asked for a refund and left. We were very grossed out and again, the front clerk didn't seem to care. I wouldn't recommend this place; you'll likely bring home roaches & pay for an exterminator. "

"Stains on blinds in rooms - otherwise clean. Average customer service. "

"Yes everyone was courteous and kind. The rooms were clean."