サウスウェスト ヒューストンの格安ホテル

「Breakfast was good. The rooms aren't what was featured in the ad. Molds were very visible in the bathroom roof. Homeless + street girls dwell there. Bathroom faucet broken i had to request for transfer. I would not reserve this location again neither will I recommend it period」

「Ok」

「I specifically booked the expensive suite because having a bathtub was very important to me. The reservation confirmation even clearly stated “(BATH TUB).” However, when I checked into the room, there was only a shower. I asked if I could be moved to another room with a bathtub, but I was told that no such rooms were available. When I asked why, the staff tried to avoid responsibility by suggesting that Expedia had made a mistake. Regardless of whether the error was Expedia’s or the hotel’s, I...

「Comfortable environment with good amenities.」

「チェックインしたら、ボディーソープのボトルが壊れているし、トイレも壊れていたので、受付に電話して直してもらわないといけない手間が必要だった」