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"Wasn’t the cleanest. Elevator shake to the point it’s terrifying"

"Room was clean! Hotel was clean! Service was excellent!"

"Great place "

"False advertisement of hotel room. The room in Dennis Tower that we were assigned was a room that appeared somewhere out of the 80's. The room had old furniture (end tables, out-dated couches, a 1980's shelf that housed a 28- inch flat screen, old 1970 phones, an old carpet that was ragged up, an old lamp, and a clogged shower- hair balled filled the toilet as maintenance unclogged it. I am traumatized by this overnight stay. Bally's needs to make this right."

"Everything was horrible "

"Terrible customer service. The hotel ignored my urgent request for help with a booking error and told me to deal with the booking app. Even when the app contacted them, they refused to help. Completely unaccommodating and disappointing experience."

"I loved the room despite the cold winter! View was amazing. My only issue was they have to get rid of those terrible coffee pots & get real ones in there. It's such a great room but to have that terrible coffee with the plastic tray..it just doesn't go together. There was no room service or way to get anything."

"Room smelled like Pot!!!! They would not change my room!!! Totally unacceptable!!!!"

"Very nice and clean great staff "