ウッドベリー のリゾート

「裏道の汚い通りにあるとは思わなかったです。眺めも悪いし、ホテル全体的に高級感が感じられなかった。」

「Terrible shuttle service experience. After arriving at the airport and picking up my baggage, I called the hotel for the shuttle and was told it would arrive shortly. However, when the shuttle finally came, the driver ignored me even though I was waving and drove away without stopping. After multiple calls and a long wait, the hotel eventually told me to take an Uber because no driver was available. I ended up arriving very late at night and had to pay for Uber myself. Very disappointing service...

「部屋が広すぎる以外は普通。 部屋の面積が値段なのか・・・。 バスタブもあったが、排水が悪く、なかなか流れない。 1日だけ清掃を頼んだが、バスタブは清掃してくれてなかった。」

「Element Philadelphia Downtown に6泊しました。清潔な居心地の良い客室や、バラエティ豊富な朝食も非常にすばらしかったです。しかしそれ以上に印象的な出来事がありました。片方の靴底がはがれてしまい困っていた時、ホテルのスタッフに接着剤を購入できる場所を相談したところ15分くらいかかる店で買えるという返事でした。買ってきてくれるとのことだったので後で払うのでお願いしますとお願いしたところ、購入代金は不要との返事でした。その場で接着しアメリカの広い空港内の離発着ゲートの間を長時間歩く間、修理した靴底は持ち、無事日本に帰宅できました。本当にありがとうございました。」

「受付はとても親切でした。」

「This is an excellent hotel. The property is clean, well-maintained, and has a pleasant atmosphere. Hilton continues to uphold a high standard in these areas. We checked in on June 13, 2026, at approximately 10:15 PM for a one-night stay. I am awarding 4 stars rather than 5 due to our check-in experience. While the overall stay was positive, the level of service we received at the front desk was disappointing. Before us, another guest mentioned their Hilton Honors membership, and the front desk...

「Nice」

「Room had a gym sock odor that hit you moment the door opened. Not sure of it was coming from the A/C unit or the carpet in the room. Other than that the and property was well kept. Staff was friendly and helpful.」

「We had a wonderful stay. The property was really lovely. I would highly recommend staying here.」