ニュージャージー州 ホテル

「Room was very clean.」

「The room had no closet. The bed was positioned in a wrong way. The TV is on the left side of the bed. The room had no microwave, we were not able to heat up food. Phone didn’t work, bathtub was dirty, room wasn’t vacuumed and for some reason I was charged $223.43 when the room was supposed to be $108.38. I wasn’t explained the additional charge. Ice machine was also out on the 5th floor」

「My room is noisy. I called the front desk to check this noise, I waited for over 2 hours but no one came.」

「Bathtub is a little dirty because The paint was peeling off, but 」

「Yes, the room was spotless, and the staff that I had the opportunity to interact with were very helpful.」

「Staff was friendly and super easy access to the convention center. 」

「Clean and 」

「朝ごはんがおいしかったです」

「Clean room」

「清潔でした。」

「Yes everything was fantastic 」

「So good hotel」

「room smells something bad.」

「①レセプションスタッフに笑顔がなく接客の気持ちが感じられなかった。(USAでは、このランクのホテルではこれが普通かもですが、、、）②レストランでの接客は気持ちよく快適に過ごせた。③空港に近く無料送迎バスもあり便利だった。」