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"Good, clean, big lake-facing room. Hassle-free check in. Excellent breakfast & buffet dinner. Onsen tax is very high though compared to other hotels."

"Excellent service. Staffs are very friendly and provided uncompromising service. Would stay again and definitely recommend to my friends and family "

"Great location for Kushiro. Bathroom could be updated as it was a little worn and tired."

"L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!"

"Helpful front desk, across from train station "

"This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!"

"Good service "

"Neat hotel. Complimentary soup was delicious!"

"The overall experience of my stay is terrible: there are molds in the bathtub; the toothbrushing cup was used as cigarette trash tray by previous occupant and was not replaced when we move in; the washbasin is jammed; the sewer make noises randomly the whole night; the receptionists and staff barely speaks English. The only good things of the hotel are exterior view and food. "