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"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Clean room. Nice staff."

"Very nice hotel and convenient for Haneda airport. Airport shuttle is very good and reliable. Staff all amazing!"

"Everything at the top"

"such a beautiful place"

"The accommodation was more than I expected. Very pleasant staff as well as house keeping."

"The hotel room was spotless and had a wonferful atmosphere. The bed was very comfortable and the shower was amazing."

"Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night. "

"We loved the luxurious feel of this hotel, yes its a little dated but it felt lovely. The location was amazing, the view was fantastic and the staff lovely. Free parking was available across the street, but you need to pull in at the front door for the concierge to give you a ticket and direct you to your parking bay. The bathroom felt the oldest of everything."