Find Hotel with a Concierge in Shinagawa

"What an amazing stay! We absolutely loved our stay here, it was extremely clean, the staff was absolutely wonderful, and the room was perfect!"

"Compared to last year, this stay was not a pleasant experience from check-in to check-out. I was here for a work trip, so reliable Wi-Fi was extremely important. Unfortunately, the connection did not work properly and kept cutting off during our team calls. When we informed the front desk, we were told there was nothing they could do. Additionally, the phone in the room rang randomly twice over the weekend at around 7am, which was very frustrating when trying to rest after long working days. Communication was also difficult at times, as the English proficiency of the staff was limited, which made it hard to get messages across. Might be the last time here"

"They were awesome, clean, so nice"

"Clean room, nice staff, food nearby, shops nearby."

"Our entire experience with this hotel was phenomenal. The rooms were clean and the staff was extremely polite and helpful. Will come back here again"

"Great hotel in great location staff where amazing - couldn’t do enough for us . Room cleaning though - we got extra towels , robes and slippers on day two but they didn’t take the towels slippers and robes from day before? The room was very compact so little space for clothing ( no wardrobes) , and limited space for our luggage !"

"Had to take a smoking room. I’ve stayed in some before when there was no other option and it wasn’t terrible. But the smoking rooms here are BY FAR THE WORST. Everything else about the hotel was great, but if you book late and they only have smoking rooms left, be sure you’re prepared. "

"This hotel is located in the middle of a green space which is nice in terms of quiet and being in a place that feels separated from the city. That being said, there are no 7-Eleven or convenience store close by, but a wonderful restaurant and wonderfully helpful staff and concierge."

"The hotel was amazing. Staff was wonderful with check in and check out process . They made the accommodation much more enjoyable. The property is in a convenient location "