サンタ ロサ デ ウェチュラバ ホテル

「長時間フライト夜遅く到着して疲れていましたが、部屋が清潔で快適でした。空港敷地内であることも本当に助かります。 フロントの対応もとても気持ちが良かったです。うまくWi-Fiが繋がらなかった時も、快く対応してくださいました。」

「I know it is winter in Santiago.But it is hard to believe that the room was freezing (around 16 C) even the aircondition had been turned on into Maximum temperature for the whole afternoon. Furthermore, the hotwater in the bath room was not working. After claimed, the room service brought me a electronic stove finally. But didnt get hotwater until next morning. 5 star hotel? No way.」

「サービスがとても良かった。」

「Breakfast service was pretty good, with lots of options and very fresh.」

「朝食はバイキングスタイルでベーシックなメニューで美味しい。ホテル館内全体が清潔で、スタッフも親切。」

「清潔な室内に朝食も付いてとてもリーズナブルだと思います。」

「Unfortunately I had a very distressing arrival but yhe hotel staff were fabulous, so kind and helpfuland helped me the best the could at the time, Francis and Nicholas you really are the best. The rooms was very clean although the shower could have had better water flow. I had one night that was fairly noisy until very early in the morning but the other nights were what you would expect staying in the centre of town. Plenty of good restaurants close by and very easy to get to main tourist...

「静かで落ち着く部屋。 アメニティ、清潔さなど全く問題無かったが、唯一フロアランプがスイッチが壊れて点灯しなかったのが気になった。 まあ無いと困る物ではないが、不備は直ぐに気がつくものとが思うのだが・・ 朝食は十分バラエティーに富んで美味しかった。 地下鉄駅の真横にあって便利な点も良かった。」

「The hotel is very nice and clean. Rooms are modern and spacious, and the shower is great! The breakfast buffet is very good. The gym is very tiny, so if there are 3 people is already at full capacity. The location is absolutely amazing, next to the mall where you can find anything, a pharmacy and a small grocery store to buy things, and all the nicest shops. Also, many restaurant options in the area. My only comment will be on the staff. They are very polite, but they lack customer service...

「朝食が必要ないことを伝えるとランチボックスを用意して提供してくれました。他にも対応がとても良いスタッフでした。」

「24時間ビジネスセンターが使えるのは便利」