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「We had problems the moment we walked in the door and it was 58 degrees inside the home. They were utilizing two splitters in opposite ends of the home for heat and air conditioning. They also expected you to use electric heaters for the remainder of the house. These units are a fire hazard and also would have blown the electric according to their handyman. They had an archaic heater that was marked not in use but two days later when the handyman arrived, he relit it. He also had to repair the...

「We are visiting San Jose from Los Angeles and this house was very charming, cozy, and clean. The house looks exactly like the pictures posted. The host was great and the back yard was cute and pet friendly. 」

「Host was good at staying in touch to make sure stay was smooth. House and yard were nice and as expected.」

「Great location!」

「When we went to the place we had issues finding our way to enter the property the landlord was able to give me some information about how to get in. The she mentioned she forgot to clean the place. We got in and found used towels all around with weird smell. The places wasn’t cleared. And what she offered to solve was to wait like 2 hours for her to arrive that will give us clean bed sheets for us to change. We had driven a lot to find where we stay will be clean at least. So we managed to...

「It was really clean and the host was super responsive! Amazing stay!」

「A great, centrally located place to stay. Perfect for my family's weekend trip.」

「Check in communication was not smooth at all and cars from the hood parked in the only driveway spot. Finally got a hold of a management rep that sounded of someone in an island with roosters crowing? They were not helpful with answering the need to get our driveway cleared and suggested to park in the attached garage but it was strewn with items and couldn’t park any small car. So no one knew how to get the cars to disperse. The property “owner” was definitely not on site but in another state...

「Location was great, plenty of space, owner was very responsive to communication. Definite recommend!」

「Overall, the home was beautiful in a quiet neighborhood. It was a short drive to everything, but not very walkable. The common areas were furnished nicely, but the beds were incredibly uncomfortable. Much too hard for our taste. We marked it down for cleanliness because the carpet was very spotty, mainly in the primary bedroom, and the handles, knobs and light switches throughout the house were not clean. High touch surfaces need extra attention in short term rentals. 」