Find Business Hotels in Puerto Rico Island

"When we checked in we found out that the Suite that we reserved was at least 250 meters down the street. The key lock on the metal gate was hard to figure out. Inside they only provided towels for 1 guest when clearly we booked 2 guests and so we had to go back to front desk. There was mold on the wall near the bed. The shower head sprayed all over the place and the TV remote controls - gave us 3 of them for 2 TVs and none of them worked."

"pool area was fantastic "

"Nice place. Keep in mind this is kid friendly resort. "

"Rooms are outdated. Food is terrible. Hours are horrible. If they fix a few things it could be a really nice property."

"The common restrooms were unclean and lacked basic toiletries. The staff was inattentive, and we were informed that if we sat by the bar tools, we were expected to purchase drinks and food. It took over an hour to receive our appetizers, and we ultimately had to go to the bar ourselves to order additional drinks. Overall, the service was poor. When we asked if Spanish music could be played, we were told the music selection was based on the bar’s theme in the Margaritaville next to the pool area."

"The staff was wonderful, specially the managers “ Aisha recognized me from the my visit to the hotel on April of 2025. Jose also was wonderful” The breakfast staff were cordial, ready to help and very friendly. The breakfast was great. This was my 2nd visit it had become my favorite hotel. I will stay at this hotel the next time I visit PR"

"The pool was lovely, staff was great! but i did notice minor little spots that seemed unclean/cracks. "

"We had an amazing time staying at LaConcha. The service and property were incredible. It’s in a central location walkable to so many restaurants and the restaurants onsite were all fantastic. "

"from the dining, to the pools, waterpark, the clubs and our room was all perfect. Clean, comfortable. Everyone was friendly and provided exceptional service. Entertainment was fun, enjoyed the dancing. Walkable to some local restaurants. "