Apartments in Puerto Morelos for Rent

"Bad food, poor hotel condition overall"

"Not enough things to do at night. Everything poolside closed at 5pm. Buffet food was absolutely horrible. Buffet staff did not want to get drinks or anything else. If u don’t catch breakfast none of the food places open till noon. It’s either swim all day or nothing else. Won’t book with them again. Not to mention they are constantly trying to sell u stuff or asking you to do surveys-very annoying!"

"Names Andy did it all: he was the Expedia liaison for everything we did. He helped us sign up for our dinners, connected us with the lifeguard after our friend fractured her foot, and maintained a professional yet friendly disposition! Alyn - nurse (lifeguard)wrapped Lynn’s foot, provided instruction and ice! Luis - There were a few people with this name. He was young, worked at the swim bar and said that he usually is a waiter near the swim bar. He was attentive, kept his cool when it got really busy and was very kind. We felt he was the best!! Jair- Attentive and responsive hard working bartender! Alexis / steak place waiter was friendly and helpful! Ramiro - Awesomely waited on us at the pool!! Francisco - Gracie restaurant Armando greeted us at the hibachi restaurant. He seated us and took our order. He was an excellent host!! Jesus at ZEN made our hibachi experience, the absolute best memory of all!!! his lighthearted, sense of humor and professional chef was very well received!!! we laughed so hard and ate such delicious food!"

"The resort is gorgeous and very well maintained. The beach was not as pictured and was very disappointing. The water is shallow and more like a bay than what I was expecting. Maybe that's on me for not understanding the location, but the pictures are misleading. The vegetarian food options are very okay, but the staff was always willing to work with me. The entertainment department is a bit lacking each night as well. The most fun we had was at karaoke but that was for one hour on one night. Overall amazing place and the room was great. Customer service was top notch!"

"The rooms the staff the pool everything was amazing"

"We will be repeat travelers! Great resort that is quiet or lively depending on which pool you like. Good food, great staff, and nice pools for all ages. Small beach but other amenities make up for it."

"Sandy de reception fue muy paciente y muy amable también. La comida del buffet estaba muy regular y no había mucha variedad, a parte de que casi todo lo encontrabas frío. Tampoco tenían todos los restaurantes abiertos lo cual me parece muy mal, porque una de las razones por las cuales decidí alojarme en Sensira era para tener variedad de restaurantes y la verdad el único restaurante bueno fue el rodeo, de resto todo muy regular. Les aconsejo que antes de reservar se aseguren que tiene abierto y/o disponible y también si quieren disfrutar de la playa, puerto Morelos, no es una bueno opción, ya que hay mucho sargazo y eso causa muy mal olor y no puedes meterte al mar."

"We had a wonderful experience here. Every member of the staff was professional, welcoming, and attentive throughout our visit, which made a lasting impression. A special thank you to our new friend Alex at the pool, who truly stood out. His exceptional service, friendly demeanor, and attention to detail made the experience even more enjoyable. It’s clear that he takes great pride in his work! Overall, the level of hospitality was outstanding, and we would gladly return in the future!"

"The balconies are perfection! They have really comfy couches and chairs and are completely covered and shady. We were on the main floor so our "balcony" was right next to a little river, which was between our terrace and a main pool. I spent most of my time reading there. It was gloriously relaxing with no sunscreen worries. The food was excellent! If you're okay without a great beach (they do try clearing the sargassum every morning), and you just want a lovely place to relax and eat well, this resort is perfect!"