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私の困りごとにも笑顔で親切にどの方も対応してくれて、とても居心地が良かったです。建物も可愛くて、ホテルに帰るのが楽しみになります。またベルリンに泊まる時は利用したいです。

部屋のリビングスペースに電灯が少なく、夜の時間帯には物を読むことがほぼ不可能でした。

assigned room at Room 502 which is top roof room, but windows 3 in top roof room type, small, so night time, needed more room light for specially Asian customers. In front of room door, out side, passage on the floor, light Lamp taken out, so dark at night time. need to put for customer convenience. room 502 has broken refrigerator not fixed, offered change room option, but no bath tab, so had to stay the room under my decision. Staffs female, name Antara, I think, she was friendly and listened to my request even some of them not met. other young lady she was OK too. Hope refrigerator in room 502 would be fixed as of now. Unfortunately restaurant only open for breakfast time maybe by hotel policy. Elevetor very slow.