「Cleanliness - I was satisfied with all aspects of the service!
It was such a nice hotel that I would stay there again! Thank you♡
for your kindness to the end!
I would recommend it to any Japanese ♡」
「Dårlig start ved, at der undskyldes med, at de først har modtaget vores booking dagen før og ikke tilbyder baby seng. Der er heller ingen legeplads, som der står på Hotels.com
Derefter fejl ved servering af frokost.
Derefter myrer på værelset... da vi vågnede om morgenen var der en stor kakerlak på gulvet.
Da vi skulle betale ville de have betaling for den ekstra seng som manageren tilbød fordi de ingen baby seng havde. De endte dog med ikke at kræve betalingen for ekstra seng....
「This property exudes character...magnificent garden setting,welll appointed styilsh Balinese spacious rooms and villas, super friendly staff and good food.The location is perfect ...close to beach and local restaurants etc....and most importantly of all ...Lovina is just the most delightful, peaceful, unhurried destination...5 stars all round!!
.」
「The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated 」
"Cleanliness - I was satisfied with all aspects of the service!
It was such a nice hotel that I would stay there again! Thank you♡
for your kindness to the end!
I would recommend it to any Japanese ♡"
