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"We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along "

"Staff were extremely kind and welcoming. We were truly pampered. Top notch. The lodge and grounds were more than we could have hoped for! Our park view room had a superb view! We could hear the elephants exhaling deeply as they were waking up in the morning as if we were having a sleep over! My son loved every moment and didn’t want to leave. Can’t say enough good things. Do not miss this. Best experience on the island in 4 weeks of travel over 2 trips. I would liken the staff service here to staying at Aman resorts - truly pampered."

"I recently stayed at The Westin Resort & Spa Ubud, Bali, and it was a fantastic experience—especially for a first trip to Bali. Since it was my first time visiting, I chose Westin for the comfort and reliability, and it definitely delivered. The property is beautiful, and the location in Ubud is peaceful and scenic. The infinity pool is stunning, and one of my favorite parts of the stay was the food—especially the healthy options and their ginger shots, which I absolutely loved. The staff were exceptional throughout my stay. I had to request a room change on the first day, and they handled it immediately and smoothly, which I really appreciated. One small note—the hotel is listed as walking distance to some places on Expedia, but in reality, you’ll likely need transportation. That said, everything is still relatively close and easy to reach. Overall, I truly enjoyed my stay. If you’re looking for a safe, comfortable, and wellness-focused place in Ubud, I would highly recommend The Westin. "

"Alaya is conveniently located in downtown Ubud, close to many great restaurants, Monkey Forest, Coco Market, and Yoga Barn, and within walking distance of Ubud Palace. The resort also offers plenty of amenities. The staff are always ready to help, and the room is very comfortable and well-appointed. I’m very happy with my choice of Alaya Resort Ubud!"

"The room was spacious and clean. The staff always so so friendly. Even though we checked in later in the evening that we were greeted with such kindness and warmth. You’re close enough to everything yet far enough from the chaos- plenty of restaurants and cafés nearby if you want to stay close. They even decorated our room as we are celebrating. Thank youuuuu"

"I didn’t go to the gym because I was very busy with all the activities."

"Totally enjoyed our stay at the Udaya . The resort is clean, peaceful and all the staff are very friendly and helpful. Everything we had at the restaurant was delicious and especially the morning breakfast there was always a fresh selection of fruits and pastries.W e also took part in the yoga classes held in a beautiful setting, and the nature walk held in the morning. We are very pleased with our experience here at the resort, A special thanks to all the staff . We leave with fond memories of our stay . thank you🙏"

"We stayed 7 nights, amazing hotel , beautiful staff very friendly and helpful for anything we needed assistance with. Definitely will be back ! Thank Bali beach hotel! "

"We are very happy with the service and staffs are friendly and helpful"