「Enjoyed outdoor seating and breakfast! Bed was very comfortable and the staff were very friendly and helpful. Towels were nice and we appreciated extra set from the beginning.
Although the room was large and had been cleaned, there were a few stains on the carpet and the dresser/console had several nicks, paint touch-ups that were noticeable. 」
「Enjoyed our stay very much. Front desk staff at check in and throughout our stay were friendly, helpful and genuinely welcoming. We were surprised with a room upgrade to a suite which was spacious and comfortable. Breakfast was as expected with a variety of choices available. Hotel was clean and welcoming. We will definitely stay here again when back in the area. 」
「There’s a Dunkin across the street and QT down the street. Plenty of food options nearby. Bed was comfy however my only complaint would be that the pillows were to small. You could smell the clean everywhere you went!! 」
「Bed was not super comfortable. Inner spring mattress…? Bed felt somewhat hard and uncomfortable- but linens were clean and comfy and bed wasn’t impossible to sleep in- just wasn’t the most comfortable I’ve slept in- not a deal breaker and I’d stay again. I think it is an area that could be improved. 」
「The staff was so nice. I had apparently mistakenly booked for one less night than needed and they accommodated me right away. The room was spacious, clean, comfortable and quiet. The food at the breakfast offering was actually good and that space was also great.
Big thumbs up for Glo」
「We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of...