シャイロ ホテル

「We absolutely enjoyed our stay at the Biltmore village B&B! We stayed in the Carolina cottage, and it was pristine, loved the bathtub and comfortable bed! We also loved being close to everything!」

「We loved the place for what it was. Small rooms with great decor. Walking distance from where we needed to go. We will definitely keep this place in our thoughts again.」

「This property was near family. Convenient to the highway yet very quiet. The staff is friendly and the room is comfortable. 」

「Check in easy, room was great, The Lodge is very neat and clean. The only suggestion would be to change breakfast up a little. The staff was also wonderful, we will definitely be going back.」

「Such a unique place - great vibe and visit! 」

「Very relaxing 」

「Room was clean, but we found a hair in the bed, so could be a little cleaner. Bathroom was spotless and beautiful! Terry, the woman at the front, was wonderful to talk to and very understanding to us getting in late on check in. We ended up checking out a little late and they had no problem with it too. Overall, a great stay and will be comjng back in the summer! 」

「Great stay!」

「We had a great stay ! Nice hotel. Clean rooms. Great location to all places we visited - Hatley Pointe, Appalachian hiking trails, Biltmore Estate. The best part about the hotel was the staff. The front desk staff were very nice. Breakfast was good and the staff at breakfast area was extremely kind. Very happy with our stay. 」

「Love this place highly recommend 」

「Room was large and clean.」

「Very clean」

「角部屋でしたが、壁が薄いためか外階段や外廊下を歩く音が気になりました。 気になる点は他にもありましたが、我慢できないほど悪いというところもなく、価格相応かなと思います。」

「Great stay」

「Yes, you can tell when you drive up to it that it is very well kept. The room is very clean and the bathroom pristine. Bed and bedding clean and comfortable. Very friendly staff. 」

「Overall a great stay. Was a really great location and the staff was fantastic. 」

「Worse staff ever. Took an hour check in. Room was prepaid. They charged $155.01. Stated system glitch. Supposedly refunded but it was charged again. Manager Rhema called me a liar and said it was her word against mine. Her representative Jessica said refund timeframes was 2 days. Had to call corporate. Still waitin on refund 」

「I can’t say anything negative about this establishment, and if I could it wouldn’t be for a lack of effort on the employee’s part! Every instance the staff were eager to assist us with anything from passionately recommending restaurants, cleaning rust off the bathroom vanities, coming in on some of their off days to salt the walkways when it snowed, and even sharing the recipe for their wonderful chocolate banana bread. I loved staying here, the grounds are beautiful and thought is put into...

「安心のホテルでした。部屋はリノベーションされ綺麗、ベット、枕は最高です。サービスも最高でした。」

「Very comfy beds and so clean. 」