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"Such a spacious and beautiful hotel in an excellent location! Air limousine bus stop from Narita airport is a plus!!! Will definitely come back!"

"Great place near everything, great food good entertainment "

"Friendly and helpful staff, luggage storage, lots of snack food options in the convenience store. Room is bigger than I expected. Especially my son threw up in the bathroom and they gave us a new room to move in very quickly. Very helpful."

"Granbell Hotel Shinjuku provided us pleasant experience during our stay. We stayed for five days, enjoying a breakfast that was both good and reasonably priced. Our room was cleaned daily, staff were accommodating and had helped us booked a taxi going to the airport! "

"Convenient and good place to stay"

"The staff was so friendly and helpful!!"

"The staff spoke great English the check-in and checkout process was great and they provide everything"

"Very clean and secure. Bed and sheets were super comfortable, great location!"

"We had a very pleasant experience at this hotel. While the room was quite small – which is very typical for Tokyo – it was extremely clean, functional, and well-organized. Everything we needed was thoughtfully provided, and the space was used efficiently. The location is fantastic, close to public transport, restaurants, and convenience stores, making it very easy to get around the city. The staff were polite, professional, and always willing to help. We didn’t try the breakfast, so we can’t comment on that, but everything else exceeded our expectations for the price. Despite the compact room, we would absolutely recommend this hotel and would stay here again on a future trip to Tokyo."