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"Staff were really helpful and could not have been more welcoming and polite"

"Very kind and accommodating staff."

"Onsen was nice, rooms were clean"

"Really enjoyed this hotel. Easy check in and check out. Very clean and the staff are so accommodating. Rooms are spacious and well planned out."

"Beautiful well built older style hotel with marble walls and stairs and large room sizes and still in very good condition. No Onsen, Sauna or Laundry a bit disappointing but nice restaurants and very convenient to shops and our room had a great view of the river and city. Great breakfast and short ride to station via taxi or limited parking in building."

"the staff's service was very pleasant"

"Overall, the hotel is a excellent place to stay in Niigata. Good location and friendly staffs are worthy additions to the vapid the hotel."

"Friendly staff, great location. A lot of food around the area and very close to the main train station. Walking distance to a nice Sake brewery."

"Very nice place to stay at."

"Nice place for short stay"

"I can count on a Dormy Inn for a clean and comfortable experience every time. Very easy to travel to and from."

"Best of the best! Very impressive!"

"Great breakfast 🍳"

"Really nice staff and location!"

"Room was smoky and there was nothing that could help."

"Great hotel, hotel staf very nice, clean room"

"It’s good to stay and very convienient."

"Excellent Route Inn. A few long dark hairs in the bathroom was the only negative. Everything else was awesome. Staff are very helpful. "

"Good access to facilities around Niigata Station A quiet environment is good"

"Very reasonable price. Free parking was good."