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Hotel Okura Niigataの概要

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In-room safe, desk, cribs/infant beds, rollaway beds
In-room safe, desk, cribs/infant beds, rollaway beds
32-inch LCD TV with digital channels, TV

Hotel Okura Niigata

4 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • WiFi 無料
  • 冷房
  • レストラン
  • 朝食あり
  • ビジネスサービス
  • 駐車場利用可

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品


    人気の観光スポットNigata Branch of Northern Culture Museum徒歩 16 分
    人気の観光スポットNiigata Prefectural Civic Centre徒歩 19 分
    人気の観光スポットNiigata City Performing Arts Center徒歩 20 分
    空港Niigata (KIJ)車で 22 分

Choose dates to view prices



Located in Niigata, Hotel Okura Niigata is in the city center and on the waterfront. Niigata City History Museum and Northern Culture Museum are cultural highlights, and some of the area's notable landmarks include Bandai Bridge and Niigata Prefecture Memorial Hall. Looking to enjoy an event or a game while in town? See what's going on at Niigata Racecourse.
Popular Location


  • Bandai Bridge - 徒歩 4 分
  • Honcho Chuo Ichiba - 徒歩 6 分
  • Nigata Branch of Northern Culture Museum - 徒歩 16 分
  • Niigata Prefectural Civic Centre - 徒歩 19 分
  • Niigata City Performing Arts Center - 徒歩 20 分


  • Niigata Station - 8 min drive
  • Niigata Airport (KIJ) - 15 min drive


  • Where to eat
  • Toh-Ka-Lin – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Yahiko – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Starlight – Fine-dining restaurant offering French cuisine. Serves dinner.
  • Tsubaki – Serves breakfast, lunch, and dinner.


Hotel Okura Niigata

Boardwalk Niigata hotel in Chuo Ward, near Bandai Bridge
6 restaurants, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. All 265 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Free wired Internet, room service, and hair dryers are among the other amenities available to guests.
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.



  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1320 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2480 for adults and JPY 1430 for children
  • 6 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)


  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas



  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)


  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination


  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Mini-fridge


  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers



Check-in time starts at 2:00 PM
Minimum check-in age - 18


Check-out before 11:00 AM


Front desk staff will greet guests on arrival


The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)


Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are available for JPY 3630 per night
Cribs (infant beds) are available for JPY 1210 per night




The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2480 for adults and JPY 1430 for children (approximately)
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply


Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata


Very Good
Rating 5 - Excellent. 159 out of 377 reviews
5 - Excellent 42%
Rating 4 - Good. 157 out of 377 reviews
4 - Good 42%
Rating 3 - Okay. 47 out of 377 reviews
3 - Okay 12%
Rating 2 - Poor. 10 out of 377 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 377 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel along a beautiful river
This is a grand hotel that sits right along the river and halfway between the main train station and the restaurants/bars district of Niigata. This is an older hotel but the rooms are large, clean and comfortable. Parking fees are a bit higher than surrounding hotels and you would need to use a taxi or take a bus to get there if you don't have a car. Great location to take morning jogs along the river and walkable to many restaurant options but this is hotel stands by itself between more busy areas.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020