ニア ウエスト エンドのヴィラ

「The bathroom had mold, toilet paper has feces on the side of it from I guess who ever was in the room prior to us. Booked a room for 5 ppl, and there was no pull out couch which is so misleading. Just two double beds. I was given a room with two queen beds, when I complained the room was dirty…they switched my room to give me a two double beds..I guess as payback? I didn’t complain because that’s what I booked even though they upgraded me..then downgraded me after the complaint I would never...

「The bed was not comfortable and the hot tub was actually to hot so couldn't use it , the pillows were to small」

「I arrived earlier than the check-in time, but the staff welcomed me immediately. The room was very spacious, almost like a suite. In walking distance of the restaurants in downtown Richmond.」

「Good」

「Good location, very nice people attending and resolving our needs. Has all ammenities me and my family wanted (gym, pool, breakfast included, coffee machine in the lobby, available parking). Would definetely stay in this hotel in future trips.」