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"The in-suite onsen was amazing. staff were wonderful and accommodating. The dinner was not as great as we hoped."

"The Best Hotel In Kyoto!!! Hands Down!!!"

"Amazing stay. Our favorite hotel during our stay in Japan with actual soft beds! Only minor thing was the ac stopped at 20c which sounds cold but didn’t feel it in the room. Buffet breakfast was incredible, staff were the sweetest and the room was perfect "

"I’m "

"Spotless rooms"

"Very clean and immaculate hotel with very friendly staff and nice rooms. The internet is incredibly slow in the room which made working difficult. The tv in the room is very old and does not have Netflix or prime or most common North American apps, and the mirroring function doesn’t work. We had to use our laptop which was ok but for the quality of the hotel was not expected. Shows were buffering from poor internet quality. Despite this would maybe stay again as staff and hotel are all great otherwise."

"perfect location"

"Excellent location easy check in and out and friendly helpful staff - rooms are pretty small but that is typical for Japan "

"For our two weeks in Japan, this was probably our most favorite stay. The hotel was very clean, and the bed was very comfortable. There's a public bath and gym for those interested. Kyoto was our favorite city to walk and site see, and Nijo Station being across the street you can get around Kyoto in no time. There's some restaurant chains across the street, and a Life grocery store about 5 minutes down the street. Nijo Castle is also a short walk. My only knock against our stay was the self check-in/out. Would rather be interacting with the staff, which was friendly and helpful, than a machine."