We enjoyed our stay at the house. It was in a good location from the main highway to get to other places within the city. Bed was unbelievably comfortable! Karen was awesome to help us out with anything we needed.…

A verified traveler stayed at Upper Deer Lake Vacation Rental

Posted 1 year ago

Upper Deer Lake Vacation Rental

Expedia Verified Review…

1 out of 5

I wasn't happy about so many unexplained charges on my CC. The added $250 damage deposit and $95 cleaning fee (I expect cleaner if I'm paying) and $10/day parking fee even though we opted out and used street were annoying surprises and frustrating to get back. Not to mention the requirement of a picture of my CC and id uploaded to an unsecure website which was mandatory for check in. I'm a global traveller, never have I been asked for photo of my CC after it was charged and approved first. FYI i refused to upload my CC and got away with it, but they wern't happy with me. The playpen I requested never showed and the futon was busted enough that it wasn't safe for my daughter. The cracked coffee pot (coffee not provided) was caked in wierd brown sludge in the filter basket and the scum and black ring on the shower curtain made me gag. They only offer 1 fob, so if your party has seperate errands it should be coordinated so everyone can get back in. I was working, hubby & daughter came for liesure, which is why I thought an apartment w/ kitchen would be nice. I liked the space and mainfloor access, though noisy a block off Kingsway, was convenient for travelling with work gear and a baby. But as I kept different hours I had to make sure hubby would be home to let me in when I was done. The noisy location, the missed playpen and busted futon I would have overlooked had they been a bit more friendly and helpful. They treated me like a truant and were rude and disorganised.…I wasn't happy about so many unexplained charges on my CC. The added $250 damage deposit and $95 cleaning fee (I expect cleaner if I'm paying) and $10/day parking fee even though we opted out and used street were annoying surprises and frustrating to get back. Not to mention the requirement of a picture of my CC and id uploaded to an unsecure website which was mandatory for check in. I'm a global traveller, never have I been asked for photo of my CC after it was charged and approved first. FYI i refused to upload my CC and got away with it, but they wern't happy with me. The playpen I requested never showed and the futon was busted enough that it wasn't safe for my daughter. The cracked coffee pot (coffee not provided) was caked in wierd brown sludge in the filter basket and the scum and black ring on the shower curtain made me gag. They only offer 1 fob, so if your party has seperate errands it should be coordinated so everyone can get back in. I was working, hubby & daughter came for liesure, which is why I thought an apartment w/ kitchen would be nice. I liked the space and mainfloor access, though noisy a block off Kingsway, was convenient for travelling with work gear and a baby. But as I kept different hours I had to make sure hubby would be home to let me in when I was done. The noisy location, the missed playpen and busted futon I would have overlooked had they been a bit more friendly and helpful. They treated me like a truant and were rude and disorganised.

A verified traveler from Calgary stayed at Pelicanstay in Burnaby Lake

Posted 3 months ago

Pelicanstay in Burnaby Lake