Hotels near Matsubara Station

"Very easy to access to bus and train services "

"Not like the p"

"The room was tiny. You could only exit from 1 side of the double bed"

"We paid a premium price for a premium hotel room for three days. Unfortunately, the air conditioning did not work properly in any of the three rooms we were moved to. We set the AC at 70 degrees. In the first room, I woke up in the middle of the night hot and the room was 78 degrees. I had to open the sliding glass door to cool the room down. When they concluded that they could not fix the AC, they had us move to a new room. The next room had the same issue. Another miserable night. They then had us move again. In an effort to "compensate us" for the inconvenience, they moved us into a slightly larger room and provided a van service to the cruise terminal. Unfortunately, the third room suffered the same issue, to a slightly lesser degree. My wife and I felt a price reduction was in order. They never offered. Very poor customer service for the inconvenience and non-working air conditioners. I should have moved hotels after the first night, but I was assured that the problem would be fixed by moving rooms. That did not occur. Breakfast and appetizer dinner were very good. That is why we stayed when we should have left. "

"Clean room great air conditioning "

"Beautiful view, clean rooms and great staff!"

"It annoyed me that, when I chose this hotel, they failed to specify that the pool would not be open because it wasn't the right season. It is completely absurd, as I booked this hotel specifically for the pool. The hotel's location is entirely inconvenient; it is too far removed from everything, and once the trains stop running, taking an Uber becomes prohibitively expensive. There are no bars or places to go out at night—and, of course, the pool isn't open either. I feel this is a place strictly for families who need to go to bed early—and nothing else."

"Everything spectacular. Especially rooftop "

"Location is great if Shinjuku is your vibe, very busy hotel and area! Room was quite small for the price, not enough space to open luggage so had to chuck it on the bed which wasn’t ideal. The hotel accepted luggage forwarding and had it in our room waiting upon check in! Staff were great in these processes too. Sadly the terrace where the Godzilla head is was closed during our stay for some reason so bit disappointing."