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「設備が新しく、快適でした。 とくにベットの寝心地が良く、疲れが取れました。 部屋も非常にきれいにされていました。」

「Good breakfast and air conditioning」

「They couldn't check me in on the Motel 7 side and it was a hassle getting my money back from Expedia.」

「Refused to stay at the property after checking. Checkin is a virtual assistant machine, the actual check in desk is behind bullet proof glass and not attended. Completed checking and the drove around the parking lot to park and go in. Parking lot was full of broken down and appeared to be abondend cars and old rvs. Went upto our room, toilet seat was broken off, not the room I had booked on line as it was to have a jetted tub. Seat cover chair in the room was cracked open. Bed spread was stained...

「l was overbooked by this hotel. They transfered us to another hotel with no cost for us. If next hotel was good one, I was satisfied.... after that, I claimed value of hotel. They just said ' We kindly transfered you by our cost'. I hate this type of selfish attitude. They were paid by Experia, they cannot say "we have no responsibility in this overbooking, I think.」

「Everything was great with exception of not having key cards available at time of check in due to a technical issue which took over 24hrs to fix.」