Find Resorts & Hotels with Spas in Mahwah - Nanuet, NJ

"Easy check in with friendly staff, clean and spacious room, great location. Can be a little noisy outside given the busy area but that’s not the hotel’s fault. Just come prepared if you’re a light sleeper! Overall, had a great stay and would stay here again."

"My biggest complaints were how worn everything in my room was. The edge of the bed frame was dirty and worn, the wallpaper was peeling in places, the bathroom corners looked like they had years of dirt in them. My other complaint is that I hurt my leg at the airport and wanted to ice it. I called the front desk in the morning and was told they would send ice right up. 40 minutes later, there still was no ice and I needed to shower and get dressed for the day, so I cancelled the request. Later I went to the front desk on my way in and asked to pick up some ice. They wouldn't give me any ice, they said it had to be delivered to my room. I wanted to go to my room and freshen up, take off my clothes and relax, not be worried about when someone would show up at my door (if they ever showed up). I don't understand why they couldn't just give me some ice. I WAS IN PAIN. I don't want to complain too much because I had a good time despite the issues I encountered. I location is great! 5 minutes from Central Park, across from Lincoln Center and close to bus and subway stops. The staff was great with directions and help locating transportation. They are a nice bunch of people. But I really wanted that ice!"

"Overall good"

"Staff were all very nice and helpful. The rooms were very poorly maintained and honestly more aligned with a two star hotel. "

"Clean room, bed needed a mattress topper "

"We were excited to stay here, but this hotel is just okay. My family has eaten downstairs at Friedman's many times because it is a safe and delicious gluten free restaurant, and we thought it would be fun to stay at the hotel with its old-timey charm. The rooms were typically small, which was not a problem or a surprise. What surprised us was that they were not well appointed. There was no furniture in the room other than two beds and one nightstand. Zero place to put down your things other than the floor. This made for an awkward/uncomfortable stay with things on the bed or piled on our suitcases. Bathroom was extremely tiny as well, though seemed to have been somewhat recently renovated. For the money, I will look elsewhere next time."

"The hotel's location was excellent. However, after housekeeping serviced the room on the 2nd day, the bathroom developed a strong odor reminiscent of a dirty cleaning rag, making it unpleasant to use."

"Very nice hotel. Very friendly staff always there when you need them. "

"Good location but no frills. No coffee or kettle in the room. Very small bathroom with shelf hanging over the sink that made it difficult to wash up. Charged $4/bag to hold them for a few hours after checkout. $15 credit at the market was a nice perk though. "