フェアフィールドの高級ホテル

「I’m a returning guest, and the front desk and café staff were very kind and welcoming. However, there were a few issues with the room. Even when the sheets became dirty, they were not always changed during the daily cleaning. There were also several occasions where items like glasses and bath mats were not replenished. As I was staying for an extended period, I would have appreciated having the room vacuumed more regularly. In addition, the water pressure in the shower was quite weak and the...

「Small room」

「We had an absolutely amazing stay from beginning to end. The ambiance of the property was beautiful and inviting, creating the perfect atmosphere for a peaceful and relaxing getaway. Every detail of the space was thoughtfully designed, which made our experience feel both comfortable and luxurious. What truly stood out was the exceptional hospitality from the staff. Everyone we encountered was warm, friendly, and genuinely helpful, always making sure we were comfortable and had everything we...

「スタッフの対応が良かった」

「one of the worst elevators(took 15min for the elevator to come up and kept on having fire alarm issues which kept the elevators go directed to the lobby over and over again) and they charged me 3 times for a deposit which they still have not returned back to me.」