「The Royal is a great hotel situated in the quaint village of Heysham.
We loved our stay. Lots of nice walks and history. The hotel has a very relaxed and chilled atmosphere.
The food is excellent and all staff are friendly and display excellent communication and customer service skills.
Everwhere is spotlessly clean. Free parking is an added bonus.
We will be returning soon and I will recommend the Royal to my friends and family.」
「Lovely country vibe and very peaceful. Incredible for a getaway and great location. Staff was really friendly and communicative throughout my stay.
Room was clean and modern and had everything you needed!」
「城館ホテルで、優雅なラウンジでゆっくりできる。結局3泊した。
古い建物なので少々防音に問題はあるが、許容範囲内。
夏休みのピークシーズンでクリーニングサービスなどは臨時のスタッフが多かったのだろうが、訓練がよくい聞き届いていないように感じられた。レストランのスタッフも口の聞き方など横柄（ホスピタリティビジネスの意味を理解していない）。フロント以上のスタッフは問題なし。
朝食はまあまあ、夕食（３コースメニュー、コーヒー・紅茶つき）はお得感がある。メインは実物を見ながら選べるので安心 。町はリゾート地としてきれいにまとまっていて、干潟沿いの、Promenadeからの景色がよい。
Very relaxing lounge. I liked the hotel and therefore extended my stay to 3 nights. A little problem with services: I guess that a lot of temporary help were employed for the peak season, e.g. cleaning...
「Our room was a good size with a big bathroom and a comfy bed. The staff were super friendly and the bar and restaurant were nice, with great food. Had a lovely stay and plan on going back.」
「This was magnificent. The room was huge 34’x25’. In magnificent condition. They were going through a major renovation but this will make it even better. Highly recommended 」
「Gorgeous stay here. Really family friendly with our two small children. Family room was spacious (but stairs so not pram accessible). Breakfast was great, we had lots of fun in the pool. 」
