3/5 Okay
Alan
Traveled with partner
Dec 8, 2021
Liked: Staff & service, amenities, property conditions & facilities
Prefacing this review with the caveat that this is the oldest casino in the LV Area according to its marketing. Emphasis on casino with further emphasis on the smoking exemptions in NV law for casinos.
The hotel and casino staff were some of the nicest people we've run in to on trips over the last few years. Everything we asked for we received and if we removed the issues with cigarette smoke from the stay, the stay would have been rated higher.
For those of you who dislike cigarette smoke, I would strongly suggest not staying at this establishment. There are smoke-free floors and rooms (as well as pet friendly floors). Our experience is that people do not respect these boundaries, and the air venting and filtration systems are such that air from smoking allowed areas can easily make it into your rooms on smoke free floors.
The location, like nearly all other hotels in the country is probably working through some staffing issues. I'm happy to say that in nearly all areas it's not noticeable. That said, it's clear that the Iron Rail restaurant on site is best visited during non-peak hours. Get there really early for breakfast, and later for dinner. Our experience was that individual items delivered to table were either cold or overcooked if we went during peak hours. The good news here is the sub shop next door is great.
Overall not bad. Cigarette smoke is the big problem, but it's a casino, in NV. Smoke is everywhere. We probably should have done more research
Stayed 3 nights in Dec 2021