「I have read ads about Excelsior a while back but I felt it was too expensive considering its location. This time their price was reduced to a reasonable price so I booked. Other than the fact than parking is separated and there is no walkway to the hotel, all were excellent from well appointed rooms and beddings and very courteous staff.」
「The hotel entrance is along a dark alley.
Website show was untrue i had written to Expedia regarding my room had no wifi /nl cable TV / no Hot water / no chair / no Carboard / no hook to hang cloth both bedroom & bathroom /hallway light drop off pitch / room piwer socket missing no ve able to charge my device / ceilling light ni working / Shower comparment flooded with water /ni toilet paper.
I booked 2 night but i checkout after one night slept.
Totalling unceptable for any guess.
I request...
「This was the third hotel of my trip, and above all, the cleanliness and facilities of the room were the best. The staff’s service was also impeccable. I could live in that room for a whole year! ✨」
"This is a good value hotel. There's a small shopping mall nearby, so you can get just about anything you need. Using the Grab app makes transportation easy, but it took me two hours to get from the airport to the hotel. My wallet was stolen at a nearby convenience store."
