コモ湖のスパのあるリゾート & ホテル

「Great communications ahead of our stay, and every member of staff was friendly and helpful. I really cannot compliment them highly enough. We were even shown into the breakfast room early on our last day and were able to take a packed breakfast for our journey. The breakfast was varied, and the restaurant was excellent in the evenings. The service and food were always excellent. The setting is perfect, right on the lake. The parking was handy but we didn't need our car during our stay - it's...

「beautiful location and friendly staff」

「Generally the hotel is very nice. However the Air conditioning within the room turns off every hour or so and there is no way to prevent this from happening. This meant that the room would heat up every hour +, I would get out of bed, turn it back on, and repeat throughout the night.」

「Pros- very helpful staff, excellent location, clean rooms. Elena on reception staff was excellent at helping with transport and advising on local points of interest, concierge Arriana was excellent at giving tips on local points of interest. Cons- no milk given in the rooms, kettle would be better than nespresso machine for tea drinkers. Overall a very pleasant stay with only minor recommendations. Staff cannot be faulted- they were amazing.」

「Hotels.comの手落ちと思いますが、24時間空港シャトルサービスありと表記されていたので、このホテルを予約しました。でもありませんでした。ホテルの方でも元々ないとの回答でした。 情報は正確にお願いします。 この情報がなければ、もっと近くのホテルを予約しました。」