「The hotel is wonderful
The infinity and swimming pools are great.
We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing..
The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like...
「San Sebastianの港に到着後、ホテルまでは登りになるため、タクシーでホテルに向かいました。Check in time前だったため、barで一杯飲んだ後に、部屋へ案内されました。部屋はocean viewで素晴らしい景色を堪能できます。また、夜は波の音を聞きながら、快適に眠ることができます。レストランでの食事もおいしいですし、スタッフの接客もとても親切でした。ぜひもう一度訪問したいです。」
「La habitación no tiene aire acondicionado y las ventanas dan al extractor de humos de la cocina del establecimiento y no podíamos abriarlas porque se quedaba la habitacion oliendo a comida.
Deberian de colocar una mampara en la ducha y quitar esas cortinas tan poco útiles que dificultan el uso de la ducha」
「lovely place and people.
However, I discovered a failure of communication from Expedia to the hotel. Expedia fails to inform the hotel whether the booking is fully paid. Without the voucher, the hotel had the booking but not this information.
A system failure at the Expedia end.」
「amazing property in great condition with very nice front garden. All needed amenities are there. very nice jakuzi. East check in and check out in the nearby restaurant. I'd highly recommend staying there. 」
「What a wonderful hotel and the all inclusive was excellent. We enjoyed having lunch at Breeze overlooking the ocean - you could even have steak! Breakfast and dinner buffets were brilliant as well. The all inclusive included all drinks and the cocktails were freshly made. The wine was from a bottle and not on tap and very good quality. I recommend the pina coladas and Aperol
Spritz! The pool area was well maintained - we could always find a sunbed. We hired a car which was quicker and cheaper...
「Beautiful aparthotel. Very quiet, excellent service with Cathy. Room cleaned and fresh towels almost daily. Cathy was very helpful in advising us where to go, about the area etc. No pool at the property. But sea and natural pools on the doorstep 」
「I stayed for 6 nights for sping holiday.
Excellent entertainment staff. Very proffessional, very friendly, and very helpful 5 star entertainment staff. Room Cleaning staffs were also very friendly. Room was ocean view, and is in okay condition (Ants were running around but tolarable). Food was good for all inclusive hotel. Lots of options and kids loved it. If they can offer better quality coffee, it would be even better.
However, reception was awful. They don't care at all about keeping guest...
「Cleanliness absolutely excellent,beds very comfortable. There was food service in bar area needs improving, however Carlos gave great service to everyone, he was very helpful.」
