Does Gran Melia Palacio de Isora have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Gran Melia Palacio de Isora?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Gran Melia Palacio de Isora on Sep 21, 2025 start from ￥51,680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Melia Palacio de Isora pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Gran Melia Palacio de Isora?

Self parking is available for EUR 10 per night.

What time is check-in at Gran Melia Palacio de Isora?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gran Melia Palacio de Isora?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Gran Melia Palacio de Isora?

Some rate plans available at this property are all-inclusive.

Where is Gran Melia Palacio de Isora located?

Located in Guia de Isora, this beachfront resort is on the boardwalk/promenade, 0.4 mi (0.6 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Gran Melia Palacio de Isora Reviews, Deals & Photos 2025

10/10 Excellent

Shabana

Sep 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

really nice and peaceful place

Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

May 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this hotel, the pool is beautiful and just the prefect place to relax.

Stayed 3 nights in May 2024

10/10 Excellent

jayne

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Food in a beautiful setting

A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me

Stayed 7 nights in Jan 2025

10/10 Excellent

Ariel

Sep 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff. Pools are amazing. Breakfast was great

Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Feb 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with service minded staff

An extremely well run large hotel with service minded staff and nice entertainment in the evenings.

Stayed 3 nights in Jan 2024

10/10 Excellent

Nimalan

Dec 7, 2023

Liked: Property conditions & facilities

Excellent hotel. Friendly staff and top facilities with large outdoor infinity pool. Excellent food and wide eating options as well.

Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. Incredible pools and views. Would recommend. The heated family pool was very cold, but after guests raised their concerns it was eventually resolved. The staff did their best to support us and accommodate us. Can’t thank them enough for helping to make it special.

Stayed 5 nights in Dec 2024

10/10 Excellent

Ntobeko

Mar 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant place wish we had more time. Very clean and the surroundings are breath taking.

Stayed 2 nights in Mar 2024

10/10 Excellent

Shanil

Nov 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place looks fabulous

Stayed 3 nights in Nov 2023

10/10 Excellent

Kelvin Antonio

Apr 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 3 nights in Apr 2024

10/10 Excellent

John

Feb 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel in Tenerife

Our favourite hotel in Tenerife, this was our third time here. They have kept their standards high all the time. Excellent range of restaurants. Besutiful property and location.

Stayed 4 nights in Feb 2024

4/10 Poor

LAURA

Dec 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay clear - it all looks amazing from the outside and also the inside but the food in all restaurants is inedible - frozen / not fresh / awful awful food - my family didn’t eat all week we survived on crisps and chocolate bars and just about the breakfast was ok. Definitely not a 5 star hotel - if you have heard the saying champagne lifestyle lemonade pockets then this sums up the gran Melia.

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Apr 11, 2024

Liked: Property conditions & facilities

Really first class. Wonderful and helpful staff with great facilities in a beautiful hotel. My only complaint is that I found it almost impossible to book the hotel restaurants. And some great local beaches nearby.

Stayed 5 nights in Apr 2024

10/10 Excellent

Rachel

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday

Stayed 5 nights in Jan 2025

8/10 Good

Michael John

Oct 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Accommodation, housekeeping and staff were good as were the facilities. On the down-side, the specialty restaurants were difficult (if not impossible) to book and the additional snack sessions didn't exist

Stayed 8 nights in Sep 2023

10/10 Excellent

Anne

Jan 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay in Gran Melia

Another lovely stay in Gran Melia. A welcome drink was offered on arrival which was greatly appreciated after a long day of travelling. We enjoyed a fabulous breakfast every morning in the beautiful plaza. We were made feel very welcome by all hotel staff. Every visit we enjoy the evening entertainment. Room has everthing you need and very comfortable bed. The only negative - please consider mattress toppers/pads for the sun loungers as they are not very comfortable!

Stayed 5 nights in Jan 2024

8/10 Good

Wendy

May 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

A lovely resort but if you did want to eat in the non-buffet restaurants in the evening it is challenging to book! However there are some really lovely local restaurants serving delicious food in the town - just a short walk away. It is surprising that a 5 star resort doesn’t offer complimentary water for guests in the room. Or offer water fountains around the resort to ensure that guests stay hydrated. However the resort is lovely.

Stayed 5 nights in May 2024

6/10 Okay

Martha

Jan 29, 2025

The food was very average at best - except the nachos which were good! even the non buffet restaurants were average rather than amazing. Food was very bland. Staff were ok some lovely but most just doing their job. Often a wait to be seated Sustainability was not really featured as a priority which I would expect of any 4 star hotel in 2025. On the last night we found 2 huge cockroaches in our room- the response was to blame the near by banana plantation! We got a second room to sleep in but we had to suggest that… No compensation was offered. The music was awful The sun loungers were old and super basic with no lower angle as an option so seated or flat. The service around the adult pool was patchy On the up side it is aesthetically beautiful the spa was nice, and the weather was beautiful.

Stayed 5 nights in Jan 2025

8/10 Good

Remy

Oct 29, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The reservation procedure and queuing for lunch and dinner is appalling and unacceptable for what you believe is a 5 star hotel

Stayed 7 nights in Oct 2023

10/10 Excellent

Jacob

Aug 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

idk

Stayed 4 nights in Aug 2024

4/10 Poor

Christina

Nov 7, 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Was not a 5 star hotel experience. Food was just ok. Poorly maintained but clean. Changed my room when I complained about the smell and the wet pillow. Found the service to be good but not memorable.

Stayed 7 nights in Oct 2023

2/10 Terrible

Charlene

Jul 3, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never recommend

More like a 3 star all inclusive hotel where everything is so run down, service is rubbish, you have to queue up for an hour to either have breakfast, lunch or dinner. Room was missing furniture, no table Or chairs. Honestly the worst hotel I’ve stayed at, very low class.

Stayed 1 night in Jul 2023

10/10 Excellent

Maxine

Sep 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and grounds are beautifully maintained, with lovely garden areas. All the staff are friendly and very helpful. The food in the restaurants, including the buffet style restaurant, is 5 star throughout. I think they have every cuisine you could possibly want and the quality is top notch. The only negative I can think of is that the evening bar service can be slow, but that’s not because of the staff. They are working hard to keep up, but the ratio of customers to bar staff wasn’t quite right, which often lead to lots of people waiting to be served. That said, I wouldn’t hesitate to recommend this hotel.

Stayed 3 nights in Sep 2023

8/10 Good

Marija

Aug 18, 2023

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

The room was quiet but every thing is a little worn out. No view that was promised by seller. Very bad communication with stuff.

Stayed 4 nights in Aug 2023

6/10 Okay

Everaud

Sep 2, 2024

Disliked: Staff & service, property conditions & facilities

You need to be prepared to queue for meals which can be very frustrating. First time I have experienced this and could see this was especially frustrating for young families. Poolside snack restaurants you should expect to wait for 30 - 40 minutes. The standard of food was generally high although kid options were limited and often chips were cold. The al la carte restaurants (if they could be booked) the food was not as good as the buffet. There is no pool side service for drinks which meant a long walk to the one poolside bar (who refuse to provide trays). The hotel grounds were pleasant and there were plenty of available sun lounges around the adult pool. The gym although small had a good selection of equipment. The spa was nice. Location of the hotel not great - no local amenities and a taxi to the main resort costs around 40 EURs one way. Certainly not a five star experience but suspect its one of the better hotels on the island (from what I could see).

Stayed 7 nights in Aug 2024

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