Does Gran Melia Palacio de Isora have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Gran Melia Palacio de Isora?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Gran Melia Palacio de Isora on Sep 29, 2025 start from ￥41,479, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Melia Palacio de Isora pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Gran Melia Palacio de Isora?

Self parking is available for EUR 10 per night.

What time is check-in at Gran Melia Palacio de Isora?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gran Melia Palacio de Isora?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Gran Melia Palacio de Isora?

Some rate plans available at this property are all-inclusive.

Where is Gran Melia Palacio de Isora located?

Located in Guia de Isora, this beachfront resort is on the boardwalk/promenade, 0.4 mi (0.6 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

Gran Melia Palacio de Isora Reviews, Deals & Photos 2025

8/10 Good

Carlos

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ridiculous reservation system for the hotel restaurants. It simply does not work. Always says everything is fully booked and tables are empty. People make reservations and they don't use them. Doesn't say a lot about the kind of people that stay here.

Stayed 5 nights in Aug 2025

10/10 Excellent

Helga

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and amenities. Beautiful property. Very friendly staff.

Stayed 7 nights in Mar 2025

10/10 Excellent

Anna

May 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this hotel, the pool is beautiful and just the prefect place to relax.

Stayed 3 nights in May 2024

10/10 Excellent

jayne

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Food in a beautiful setting

A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me

Stayed 7 nights in Jan 2025

10/10 Excellent

Shabana

Sep 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

really nice and peaceful place

Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Sep 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, exceptional pool, beach is a fine minute walk away, rooms are very spacious and nicely decorated

Stayed 7 nights in Sep 2024

10/10 Excellent

Ariel

Sep 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff. Pools are amazing. Breakfast was great

Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Feb 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with service minded staff

An extremely well run large hotel with service minded staff and nice entertainment in the evenings.

Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. Incredible pools and views. Would recommend. The heated family pool was very cold, but after guests raised their concerns it was eventually resolved. The staff did their best to support us and accommodate us. Can’t thank them enough for helping to make it special.

Stayed 5 nights in Dec 2024

10/10 Excellent

Ntobeko

Mar 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant place wish we had more time. Very clean and the surroundings are breath taking.

Stayed 2 nights in Mar 2024

10/10 Excellent

Shanil

Nov 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place looks fabulous

Stayed 3 nights in Nov 2023

10/10 Excellent

John

Feb 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel in Tenerife

Our favourite hotel in Tenerife, this was our third time here. They have kept their standards high all the time. Excellent range of restaurants. Besutiful property and location.

Stayed 4 nights in Feb 2024

10/10 Excellent

Alexander

Sep 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool-Service would be nice.

Stayed 9 nights in Sep 2024

10/10 Excellent

Nicholas

Apr 11, 2024

Liked: Property conditions & facilities

Really first class. Wonderful and helpful staff with great facilities in a beautiful hotel. My only complaint is that I found it almost impossible to book the hotel restaurants. And some great local beaches nearby.

Stayed 5 nights in Apr 2024

10/10 Excellent

Rachel

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday

Stayed 5 nights in Jan 2025

10/10 Excellent

Kelvin Antonio

Apr 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 3 nights in Apr 2024

8/10 Good

Michael John

Oct 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Accommodation, housekeeping and staff were good as were the facilities. On the down-side, the specialty restaurants were difficult (if not impossible) to book and the additional snack sessions didn't exist

Stayed 8 nights in Sep 2023

6/10 Okay

SINISA

Nov 17, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property all around , didn’t like that some stuff said they don’t speak English but left a plate of food on my table as we where getting our food..

Stayed 6 nights in Nov 2022

8/10 Good

Wendy

May 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

A lovely resort but if you did want to eat in the non-buffet restaurants in the evening it is challenging to book! However there are some really lovely local restaurants serving delicious food in the town - just a short walk away. It is surprising that a 5 star resort doesn’t offer complimentary water for guests in the room. Or offer water fountains around the resort to ensure that guests stay hydrated. However the resort is lovely.

Stayed 5 nights in May 2024

8/10 Good

Remy

Oct 29, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The reservation procedure and queuing for lunch and dinner is appalling and unacceptable for what you believe is a 5 star hotel

Stayed 7 nights in Oct 2023

6/10 Okay

Martha

Jan 29, 2025

The food was very average at best - except the nachos which were good! even the non buffet restaurants were average rather than amazing. Food was very bland. Staff were ok some lovely but most just doing their job. Often a wait to be seated Sustainability was not really featured as a priority which I would expect of any 4 star hotel in 2025. On the last night we found 2 huge cockroaches in our room- the response was to blame the near by banana plantation! We got a second room to sleep in but we had to suggest that… No compensation was offered. The music was awful The sun loungers were old and super basic with no lower angle as an option so seated or flat. The service around the adult pool was patchy On the up side it is aesthetically beautiful the spa was nice, and the weather was beautiful.

Stayed 5 nights in Jan 2025

4/10 Poor

Christina

Nov 7, 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Was not a 5 star hotel experience. Food was just ok. Poorly maintained but clean. Changed my room when I complained about the smell and the wet pillow. Found the service to be good but not memorable.

Stayed 7 nights in Oct 2023

8/10 Good

Michael

Jul 8, 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The facilities were very good and the food was also excellent. However, whilst some of the staff were friendly and helpful, a lot were not. We paid for all inclusive and it was anything but - meal times were awkward for children and you couldn’t get food unless you paid extra at different times. So many items of drinks and food were ‘pay extra’ that it was more like a full board offering than all inclusive.

Stayed 7 nights in Jun 2022

2/10 Terrible

Charlene

Jul 3, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never recommend

More like a 3 star all inclusive hotel where everything is so run down, service is rubbish, you have to queue up for an hour to either have breakfast, lunch or dinner. Room was missing furniture, no table Or chairs. Honestly the worst hotel I’ve stayed at, very low class.

Stayed 1 night in Jul 2023

8/10 Good

Marija

Aug 18, 2023

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

The room was quiet but every thing is a little worn out. No view that was promised by seller. Very bad communication with stuff.

Stayed 4 nights in Aug 2023

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