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"Had everything we needed. Great traditional Japanese breakfast "

"Next to the lake and has good views of Mt. Fuji! The staff are extremely helpful and friendly. I very much enjoyed my stay here! "

"The hotel is great. The rooms are confortable and beautiful and the lake’s view is very nice. The food (dinner and breackfast) is delicious. The staff from the hotel is really helpfull. "

"Excellent stay. Free shuttle from Mt Fuji station. Staff had amazing service. Very hospitable."

"Great customer services "

"Nice hotel with good connectivity to express bus to various area and also have a free shuttle service."

"Overall an excellent experience! The food to die for. We had half-board and really enjoyed the breakfast and kaiseki dinner. The free onsen, free snacks, daily wine tasting... We had it all. And of course, the breathtaking views of the Mt. Fuji right from our balcony. "

"We had the fuji view room and it was absolutely stunning. We came in at night and didn’t see Mt Fuji coming in, but we woke up to a perfectly clear day with Fuji in sight. It was awe inspiring and majestic. They provided comfortable kimonos/pajamas to walk around in. There’s a nice viewing area on first floor with indoor and outdoor seating in view of Fuji - even with a set of binoculars to look at the mountain. Onsen in hotel was also had views of mountain. Staff was very helpful with luggage transport and they have shuttle for station but not many time options or capacity to utilize it so reserve spots early. Only cons were that the rooms have the door connecting other rooms so there is less privacy and you can hear people in the other room. We also ordered the massages and the ladies came up to the room for the massage but it wasn't a good massage. For the price of the room and value, it was amazing. It’s far from a lot of restaurants and the station but the 7/11 around the corner was more than enough for us."

"Beautiful location with stunning view of Mount Fuji. It's quiet and tranquil with lovely walks alongside the lake. It is a bit of a way to Kawaguchiko station where all the sightseeing buses start and end but the hotel has a free shuttle there and it's super busy in the town so it's great to come back to the peace and tranquility. Book in advance for the hotel restaurant."