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"Onsen was nice and toasty , walkable to some restaurants and a convinience store "

"Customer service was excellent. The hotel was close to restaurants and shopping area. The room was spacious and clean. "

"Relax "

"This hotel had lovely staff who were very helpful. It’s also an excellent location for walking around. Very easy access to multiple train stations, restaurants, shopping, etc. A lot less tourists and less hectic compared to other areas. Great price. Would definitely stay here again. Also appreciated how quiet the hotel was in general. "

"The rooms are small for our family of 4, so I decided to book another room. They are so nice to put our rooms on the same floor even if it is a last minute additional room booking. The breakfast is really good and healthy. The area is close to the bridge where you can see the beautiful Mt Fuji unless it is cloudy. There’s bike rental close to the hotel and you can bike in the area esp to the bridge. My family enjoyed our stay in the hotel. "

"This hotel is so charming. The view of the lake, the onsen upstairs, the provided robes and towels - it was a great stay - I wish we’d stayed longer!"

"Great experience! Absolutely worth going to! Beautiful atmosphere, gardens, amenities, it felt like a scene from a movie, loved it all. For sure stay for a minimum of 2 days to really enjoy what they have to offer "

"Great view"

"Wonderful stay! Very comfortable bed and lodging. Fantastic view of Mt. Fuji! Convenient shuttle to and from train station. Will definitely return! "