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"Exceptional view"

"Great location. Fantastic facilities. Warm and welcoming staff. The breakfast beat my expectation by a mile."

"Such a beautIful hotel. Very clean, friendly staff."

"Great staff. Clean. "

"Buffet very good"

"The whole ryokan experience was great with only 2 things that needs to be improved. First being the in-room dinner service: the staff didn't mention that meal was being served as courses and we thought the initial portion served was the entire thing. The rice was missing so I had to check with the reception on this. It was confusing on both ends as receptionist mentioned that the staff would have informed us that dinner is served 3 courses but we were not aware. Food was great and delicious but do not expect to take your own sweet time to eat. Staff will clear it within 1 hour even if you have not finished eating. Second thing was that the bidet was not working! Receptionist was informed twice and they said they will check it out but nothing was fixed.. was honestly really disappointed in this. The payable private onsen wasn't anything spectacular, not worth the JPY 3,300 IMHO. "

"Awesome place. The view of Fuji-san from the rooms is amazing! Make sure you book the mountain view."

"There was a lot of activities at the property. Even if I didn't go outside, there was enough things to do at the hotel that we cut our plans short to make sure we were back at the hotel early. Property was well-kept and clean."

"We loved our stay! the free shuttle picked us up from the bus station, all the staff were amazingly sweet and helpful, the in-room kaiseki meal was beautiful and delicious, the breakfast buffet was a great mix of both japanese and western options,and our in-room onsen with a view of lake Kawaguchiko was lovely. We haven't stayed at any of the other hotels/ryokans in the Kawaguchiko area but we would gladly go back to Konansou"