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"Lovely hotel to stay at, especially seeing mount Fuji, the staff were great and welcoming, easy checking and checkout process, I would stay at this hotel again "

"Had the traditional breakfasts which were fun and tasty. Facilities were well kept and nice. Staff was very nice and accommodating. Really good views of the lake too."

"The staff was great and very helpful and accommodating. Highly reccomend!"

"great stay"

"good"

"Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay!"

"Don’t believe the one star reviews, this is an amazing, authentic experience with wonderful hosts. The property is spotless - this is a mineral spa and there will be deposits on the spa baths. The food is wonderful but they will struggle with significant dietary restrictions. We don’t eat meat and confirmed a couple of times this was OK well before we arrived. This is a Japanese resort. If you aren’t keen on an immersive experience this is not for you. The weather was terrible when we stayed and we still loved every minute. Including the wine bar! Hot tip. Arrive early for the drumming show. Both nights we stayed were standing room. "

"Great place with lots of history"

"Typical lovely Japanese hotel. Good restaurant. Clean and friendly. Rooms not large but typical. "