Find all hotels by Sotetsu in Kabukicho

"Staff ok, not overly helpful. Rooms very small for what you pay. Bathroom tiny. "

"Staff was extremely kind and helpful. Appreciated that they held our bags for us before the shuttle picked us up. "

"Their Onsen with great view was amazing!"

"Overall good place to stay"

"We are a family of 3. My child flew in separately. When we booked this property, the selected room was advertised as 2 large twin beds and able to sleep for 4. However, when we got there, we were forced to upgrade and paid daily upgrade room fee and another service charge, we were told that the room was for two people only. We had no choice but to accepted the fees. It was outrageous to charge two separate fees when we paid the service fees already on the initial booking. Then the charging daily upgrade fee was being excessive. It should have been a one time fee. Also, the bathroom was so tiny. You could barely moved around there. Also, the air conditioning didn’t work well. The room became stuffy at night. "

"Great breakfast and friendly staff"

"Wir hatten Glück im Voraus für eine weniger beliebte Zeit preiswert zu buchen und haben unsere Zeit genossen. Das Zimmer bot viel Raum und war modern. Der Onsen war nicht so voll wie in anderen Hotels, in denen wir schonmal waren. Gehen sie aber früh, um wirklich Ruhe zu haben. Abends planschen dann nämlich oft die Kinder laut rum. Die Bahnstation ist nur wenige Meter weit entfernt. Umsteigen muss man allerdings fast immer, wenn man in die Innenstadt möchte."

"Convenient location, very helpful staff"

"Breakfast was very good. Staffs were responsive and helpful. Room was clean and clean towels were provided daily . Bathroom has all needed toiletries. Walking distance from the hotel to Shinjuku station as well as Haneda airport bus stop. "