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Mercure Jakarta Pantai Indah Kapuk

Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Featured Image
Outdoor pool
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Overview of Mercure Jakarta Pantai Indah Kapuk

UNESCO Sustainable Travel Pledge

Mercure Jakarta Pantai Indah Kapuk

4.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
14470, Jakarta, Jalan Pantai Indah Kapuk Kamal

Explore the area

  • Popular LocationDamai Indah Golf and Country Club16 min walk
  • Popular LocationWaterbom Jakarta17 min walk
  • Popular LocationSunda Kelapa12 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)22 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Mercure Jakarta Pantai Indah Kapuk is connected to a shopping center. Bank Mandiri Museum and Museum Bank Indonesia are cultural highlights, and some of the area's attractions include Waterbom Jakarta and Jakarta Aquarium. Traveling with kids? Consider Jaksa Street and Kidzania. Spend some time exploring the area's activities, including outlet shopping and golf lessons.

What's nearby

  • Damai Indah Golf and Country Club - 16 min walk
  • Waterbom Jakarta - 17 min walk
  • Sunda Kelapa - 12 min drive
  • Museum of Fine Arts and Ceramics - 12 min drive
  • Jakarta History Museum - 12 min drive

Getting around

  • Jakarta Bojong Indah Station - 9 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 22 min drive

Restaurants

  • NSNTR – Restaurant offering regional cuisine. Serves lunch and dinner daily.
  • Onsite dining venue #2 – Serves light fare daily.

About this property

Mercure Jakarta Pantai Indah Kapuk

Family-friendly hotel connected to a shopping center in Jakarta with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services. All 240 soundproofed rooms feature free WiFi and 24-hour room service. Guests will also find LED TVs, rainfall showerheads, and coffee makers. Housekeeping is available on request.
Mercure Jakarta Pantai Indah Kapuk offers 240 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee daily: IDR 50000-250000 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Indonesian

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 43-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 450000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between IDR 50000 and IDR 250000 per person (approximately)
  • Rollaway bed fee: IDR 450000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 79 out of 178 reviews
5 - Excellent 44%
Rating 4 - Good. 77 out of 178 reviews
4 - Good 43%
Rating 3 - Okay. 14 out of 178 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 178 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 178 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, like a mini vacation.
3 Night Business trip, very comfortable room, staff very helpful and great location. Easy access to mall and supermarket, as well as smaller shops and markets in the area.
Stayed 3 nights in Jun 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

3/5 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Meh..and it could have been better..Details!
While overall it was acceptable there were items that were well below standards. I had asked for a high floor suite with a bay view and that was confirmed by email yet my room was a city view on a lower floor.  I had mentioned in my booking it was for a birthday but no attention given to that special occasion  Shower had a problem holding a temperature and would cycle from too hot to warm. The shower had a sewer smell. Parking. This was never mentioned upon arrival.  In order to gain the parking allowance it seems it was needed for each day of the stay. My out of pocket cost for parking was over 100,000 IDR. It should have been suggested upon arrival and no need to sign a new waiver each day. Drinks in the refrigerator were not marked as free to suites.
Stayed 2 nights in Feb 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 2 nights in Oct 2020